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*** PLANNED STUDIO CLOSURE ***
NOVEMBER 2024
Wednesday 20th November
Thursday 21st November
Friday 22nd November
Saturday 23rd November
Friday 29th November ~ Early closure 1.30pm
Saturday 30th November
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September 2024
The studio is now closed for two weeks.
We reopen Thursday 10th October.
I am unable to answer any emails or phone enquiries during this time.
Any emails will be replied to as quickly as possible the week I return. There may be quite a lot in our inbox (there are usually 100s!!) so please bear with me. :)
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***Studio Closure 2024***
The studio will be closed on Thursday 26th September then from Saturday 28th September & reopen on Thursday 10th October
Please note, we are unable to take any phone calls or reply to any email enquiries during the closure. We will respond to you as soon as we can on our return.
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***August 2024 ***
We will be closed Friday 30th August
&
Saturday 31st August
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We will be closed Friday 9th August
&
Saturday 10th August
***25th July 2024***
Hello Beautiful People!
We are now in peak season so please be patient if you are waiting to come into the studio because there are only two of us here & we do get extremely busy, often resulting in queues.
It can be tricky to get a last minute, same day appointment or a ‘walk in’ immediately as you come into the studio, sometimes we have no availability at all because our diary is booked up. I recommend attempting a ‘walk in‘ earlier in the day, by late afternoon there is often no availability.
Booking an appointment is highly recommended if you don’t want to be disappointed, sometimes it is not possible to arrange this the same day due to us being so busy. If you can’t get through by phone please send me an email & I will get back to you after the studio has closed, or between clients if I have a spare 5 minutes.
Thank you for your custom & your patience :)
Eleanor x
*** 5th July 2024***
BOOKED APPOINTMENTS IN JULY & AUGUST
Due to a surge of last minute let downs & appointment changes over the past two weeks we now require 2 days (48 hours) notice to rearrange appointments during July & August. Any less than this will result in losing your booking fee and a new fee will be required if you wish to rebook. This is peak season for us & tricky to make appointment changes at short notice in the diary.
APPOINTMENT ETIQUETTE
***5th July 2024***
Due to a recent spell of consistent late arrivals we would like to emphasise the importance of being on time for your appointment. PLEASE allow ample time to drive here & find yourself a parking space.
Please consider that if you are late & we are fully booked we will not be able to honour your appointment & you will lose your booking fee.
If you wish to rebook you will need to pay upfront, in full. I hope you can understand that this is an extremely busy time of year for us now. We are a small independent business & we value everyone that walks across our threshold so we ask that you treat us with the same consideration as you would like to be treated yourself.
***3rd July***
Normality has resumed & Elle has returned to the studio!
*** 27th JUNE 2024 ***
Steve is holding the fort on his own in the studio this week because Elle is currently unwell.
Please be kind & patient as he may be slightly stressed by flying solo.
All booked appointments will be honoured but he will not be booking any new appointments in the diary until Elle returns.
Any email enquiries will be answered on Elle's return.
THANK YOU for your patience.
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